Responsible Gaming

Our Commitment to Safe Gaming

At Lance Williams, we believe that online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gambling should be fun and within your means. If you find yourself struggling to control your gambling habits, help is available.

Age Verification

You must be 18 years of age or older to gamble online in New Zealand. We are committed to preventing underage gambling and comply with all local gaming regulations. If you are under 18, please do not use our affiliate services or access online gaming platforms.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to try to win back money
• Hiding gambling activities or lying about the amount you gamble
• Neglecting family, work, or personal responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Feeling anxious, irritable, or depressed when not gambling
• Experiencing failed attempts to cut back or stop gambling
• Using gambling to escape problems or difficult emotions

Self-Help Tools & Safer Gaming Features

Most reputable online casinos offer tools to help you gamble responsibly. Consider using:

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month
• Loss Limits: Set a maximum amount you are willing to lose
• Reality Checks: Receive regular reminders about how long you've been playing
• Time Limits: Set automatic session time limits
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Account Closure: Permanently close your account if needed

Support & Help Resources

If you or someone you care about needs help with problem gambling, please reach out to one of these organisations:

New Zealand

• Gambling Commission - Problem Gambling Services: Free and confidential support for people affected by problem gambling. Services include counselling, support groups, and self-help resources. Contact your local health provider or call Healthline 0800 611 116 for referral information.
• Gamblers Anonymous (NZ): Free peer support meetings for people struggling with gambling addiction.

International Resources

• GamCare (UK): Provides free, confidential support and information about problem gambling. www.gamcare.org.uk
• GamStop (UK): National self-exclusion scheme for online gambling. www.gamstop.co.uk
• Gambling Help Online (Australia): Free, confidential, and anonymous support service. www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): Information and resources for problem gambling. www.responsiblegambling.org
• National Council on Problem Gambling (US): 1-800-522-4700 or www.ncpgambling.org

Take Action Today

If you are struggling with gambling, please seek help immediately. There is no shame in reaching out—support is available and recovery is possible. Talk to a counsellor, contact one of the organisations listed above, or speak with someone you trust.

Remember: Gambling should be fun. If it's not, stop.